Last Updated: August 6, 2025
Applies to: Bloop App (Mobile + Web)
Operated by: Bloop, India
Contact: founders@getbloop.ai
This Privacy Policy explains how we (“Bloop”, “Company”, “we”, “our”, or “us”) collect, use, share, retain, and protect your personal information when you use our Services. This includes our mobile app, website, and AI-powered features (collectively, the “Services”).
By using Bloop, you consent to the collection and use of your information as described herein. If you do not agree with this policy, please do not use the Services.
By using Bloop, you consent to the collection and use of your information as described herein. […]
Community Platform Disclaimer
Bloop hosts user-generated and AI-generated content. We do not pre-screen all uploads and are not responsible for users’ opinions or material. Upon notification of a violation, we remove or restrict access in accordance with the law and app-store policies.
Question | Summary |
What personal data do we collect? | Information you provide (e.g., name, email, uploaded media), data we collect automatically (device info, usage logs), and mobile permissions (camera, storage, notifications). |
Do we process sensitive personal data? | No. We do not collect or process sensitive personal data under Indian law. |
How do we use your information? | To deliver our Services, power AI-based features, personalize your experience, process payments, and comply with laws. |
Do we share your information? | Only with trusted service providers under strict data protection contracts, or when legally required. |
How do we secure your data? | With encryption, secure infrastructure, access controls, and audit systems. |
What rights do you have? | Access, correction, deletion, consent withdrawal, and grievance redressal under the DPDP Act. |
Is data transferred internationally? | Yes, with appropriate safeguards. |
Do we use AI? | Yes, but your data is not used to train models or disclosed to others. |
If you use Google, Apple, or other social login options, we collect:
Face Data and Images
Our app does not collect, use, or retain any facial or biometric data. Users may upload images to generate AI-based content, but these images are processed temporarily and automatically deleted after generation.
We do not perform facial recognition, analysis, or detection, and we do not store, sell, or share face data with any third parties.
We process your data for:
Under the Digital Personal Data Protection Act, 2023, we rely on:
Basis | Purpose |
Consent | For features like marketing, optional analytics, and mobile permissions |
Contractual Necessity | To deliver core functionalities and fulfill app interactions |
Legal Obligation | Compliance with tax, enforcement, or statutory audit requests |
Legitimate Use | Performance improvements, debugging, and service analytics |
Bloop incorporates AI-based systems for:
You may opt out of AI features, but core functionality may be limited.
We do not sell your personal data. We share it only as necessary with:
Recipient | Purpose |
Infrastructure providers | Hosting, databases, cloud storage |
Payment gateways | Secure, localized multi-currency transactions |
Analytics providers | Crash reporting, performance metrics |
Notification services | Push alerts, reminders, confirmations |
Legal/government authorities | When lawfully required to do so |
Each partner is subject to:
We retain data only as long as required:
Data Type | Retention Period |
Account data | Until deletion or 24 months of inactivity |
Transaction logs | 7 years (as per law) |
Generated outputs | Up to 90 days (unless saved by user) |
Support/chat logs | 6–12 months |
Cookies & analytics | 30–180 days |
Upon account deletion, your personal data is erased within 15 days unless longer retention is legally mandated.
Your data may be processed or stored outside India (e.g., in the US, EU) with:
We do not transfer data to any country blacklisted or banned by Indian law.
We implement the following:
Despite best efforts, no system is invulnerable. We recommend users avoid sharing unnecessary personal data.
8.1 Content Moderation Data
We retain and process limited metadata about flagged content for compliance and moderation audits for up to 12 months. This includes user ID, reason for report, and resolution status.
We strictly prohibit any sexual or suggestive content involving minors. Detection of such material results in immediate ban and referral to authorities.
Under the DPDP Act, you have the right to:
Right | Explanation |
Access | Know what data we hold and why |
Correction | Fix inaccuracies in your data |
Deletion | Request permanent deletion of your data |
Consent Withdrawal | Revoke consent at any time |
Nominate | Assign a representative to manage your data in case of death or incapacity |
Redressal | Lodge a complaint if your rights are violated |
To exercise any of the above, email: founders@getbloop.ai.
Response time: Within 7 business days
In compliance with Section 13(2) of the DPDP Act:
Grievance
– founders@getbloop.ai
– Response Deadline: 7 working days
For copyright or content complaints, contact our Designated Grievance Officer at founders@getbloop.ai. Acknowledgement within 24 hours; resolution within 7 days.
We use:
We do not respond to Do Not Track (DNT) signals currently.
We may update this Privacy Policy from time to time based on:
Any material changes will be communicated:
Additional Information for iOS Users
All subscriptions and in-app purchases made on iOS are processed via Apple’s App Store, and are subject to Apple’s terms, including auto-renewal and cancellation policies. You may manage or cancel subscriptions via your Apple account settings.
We do not access or store your Apple ID or payment details.
Our Services are not directed to children under the age of 13. Users between 13–18 may only use the Services under parental or guardian supervision.
Please also review our Terms of Use for subscription conditions, limitations of liability, and acceptable use requirements.
For any privacy-related questions, complaints, or data access requests:
founders@getbloop.ai